FAQs
To make sure your visit to one of our drive-ins is a wonderful experience, check out the tips below by clicking on a question. If you have any additional questions, you can contact your nearest drive-in location or email our home office.
How do I buy tickets for the West Wind Drive-In?
You can buy tickets for the West Wind Drive-In online by visiting our official website, using the updated West Wind Drive-In mobile app, or in person at the box office.
To purchase tickets online or in the app:
1. Visit our website or open the West Wind Drive-In mobile app.
2. Choose your local drive-in location.
3. Select the movie you’d like to see.
4. Tap your preferred showtime.
5. Complete your purchase to secure your tickets!
In-person tickets are also available at the box office on a first-come, first-served basis, depending on availability.
Pro Tip: If tickets are sold out online, stop by the box office. Extra tickets may still be available in person!
What time should I arrive at the West Wind Drive-In to get a good parking spot?
To get a good parking spot at the West Wind Drive-In, we recommend arriving 45–60 minutes before showtime. Early arrival helps you avoid the lines, secure your spot, and grab your movie theater popcorn and snacks before the movie starts.
Opening times vary by location and season, so check your local West Wind Drive-In schedule for exact gate hours.
What is laser extreme?
Laser Extreme (LX®) is West Wind Drive-In’s new premium movie projection experience, now available on select screens.
Featuring cutting-edge laser projection technology, LX® delivers ultra-bright images, stunning contrast, and vibrant colors making every movie feel more immersive and lifelike. Laser Extreme will take your movie night to the next level.
Laser Extreme Drive-In Screens
– San Jose, CA – Screen 5
– Sacramento, CA – Screens 1 & 4
– Concord, CA – Screen 1
– Glendale, AZ – Screen 6
– Las Vegas, NV – Screen 2
Is the West Wind Drive-In open during rain, storms, or other bad weather?
Yes! The West Wind Drive-In is open rain or shine. However, for severe storms or unsafe conditions, we may delay or reschedule showings. Please check your email, as well as the West Wind Drive-In website or our social media channels for real-time updates.
How do I connect my car radio to hear the movie, and what if my car doesn’t have a radio?
At the West Wind Drive-In, all movie audio is broadcast through high-quality FM stereo directly to your car’s radio.
To connect and listen:
1. Turn your key to accessory mode so your stereo stays on without starting the engine.
2. Tune your FM radio to the correct station (provided at the theater).
3. For the clearest sound, disable HD Radio settings if your stereo has them.
4. Adjust your volume and enjoy the show!
Don’t have a car radio? Bring a portable FM radio and tune it to the same station to enjoy the movie from your vehicle or seating area.
Will my car battery die while watching the movie, and how can I prevent that?
Most vehicles will not have any issues with battery drain during your movie at the West Wind Drive-In. If you’re concerned, simply turn your engine on for a few minutes once or twice during the film to recharge the battery.
In the rare case your battery dies, each West Wind Drive-In location offers complimentary jump-start assistance to help you get back on the road quickly.
What should I do if my car’s headlights won’t turn off during the movie?
If your car’s headlights won’t turn off during the movie at the West Wind Drive-In, don’t worry, there are a few simple solutions:
1. Try engaging your parking brake, then turning the car off and restarting it in accessory mode. This often disables both headlights and rear brake lights in many vehicles.
2. If that doesn’t work, bring a blanket or towel to gently cover your headlights to prevent disturbing the show.
What kind of food and snacks are available at the West Wind Drive-In, and how do I order concessions?
The West Wind Drive-In offers a wide variety of classic movie snacks and hot food to enjoy during your movie.
Popular concession items include:
– Popcorn, candy, and nachos
– Hot dogs, burgers, pizza, and fries
– Chips, cookies, and pretzels
– Beer and cocktails
You can order concessions in advance through the West Wind Drive-In website, by using the updated West Wind Drive-In mobile app, or by scanning the QR codes at the theater. Ordering ahead helps reduce wait times and ensures a better, more enjoyable drive-in experience.
Pro Tip: Make sure you select the correct location when placing your order to avoid delays!
Do you accept credit cards or mobile payments, and is there an ATM onsite?
At the West Wind Drive-In, all locations accept Visa and MasterCard credit cards. Our updated mobile app also supports Apple Pay and Google Pay for convenient mobile payments.
How does parking work at the West Wind Drive-In, and how many cars can park per screen?
Parking at the West Wind Drive-In is first come, first served. Each screen has a different parking capacity depending on the layout and location.
The number of cars that can park per screen varies by drive-in, so for the most accurate information, please contact your local West Wind Drive-In by phone or through our contact us page.
Are oversized vehicles like RVs or trucks allowed at the West Wind Drive-In?
Yes! Oversized vehicles such as RVs, trucks, and vans are allowed at the West Wind Drive-In. As long as your vehicle can safely fit through the entrance gates, you’re welcome to enjoy the show. To avoid blocking the view for other guests, oversized vehicles must park in the designated back rows of the drive-in lot.
What is the speed limit while driving inside the West Wind Drive-In lot?
The speed limit inside the West Wind Drive-In lot is 3 mph. Please drive slowly and with caution to ensure everyone’s safety, as many guests walk around in low-light conditions during movie showings.
Can I leave the West Wind Drive-In during the movie and come back later?
The West Wind Drive-In does not allow re-entry. If you leave the drive-in lot, you will need to purchase a new ticket to re-enter.
Are pets allowed at the West Wind Drive-In, and what are the rules for bringing them?
Pets are not allowed at the West Wind Drive-In to ensure a comfortable experience for all guests. However, service dogs are always welcome. Please make sure your service dog is properly identified and under control during your visit.
Is the West Wind Drive-In movie theater family-friendly?
Yes! The West Wind Drive-In is a family-friendly movie theater where guests of all ages can enjoy a unique movie experience under the stars. With a welcoming atmosphere and kid-friendly amenities, it’s the perfect place for families seeking a fun, safe, and memorable outing.
Can I bring a grill or BBQ to the West Wind Drive-In for tailgating or cooking?
For safety and compliance with fire regulations, grills and BBQs are not allowed at the West Wind Drive-In. Guests are welcome to bring cooked food only to enjoy during the movie.
Can I celebrate a birthday or special event at the West Wind Drive-In, and what packages are offered?
Yes! While we don’t offer a specific birthday package, the West Wind Drive-In provides plenty of ways to make your special day memorable. For more information, visit our birthday parties page on our website.
We do offer special event hosting. Simply fill out our event inquiry form, and our team will contact you to help plan and confirm all the details.
Can I propose, do a promposal, or display a personal message on the screen during a movie at the West Wind Drive-In?
Yes, yes, and yes! You can display a personal message on the screen during a movie at the West Wind Drive-In. A small fee applies, and we’re excited to help make your moment memorable.
Please contact your local West Wind Drive-In at least two weeks in advance via the contact us page on our website. Be sure to leave your name and phone number so our team can confirm the details with you.
What happens if I get caught sneaking someone into the West Wind Drive-In in my trunk?
At the West Wind Drive-In, drivers caught concealing passengers in their vehicles will be denied entry or asked to leave without a refund. For the safety and comfort of all guests, all vehicles are subject to search.
How can I apply for a job at the West Wind Drive-In movie theater?
We’d love to meet you! The West Wind Drive-In is always accepting applications from energetic, friendly, and hardworking individuals who enjoy movies and providing excellent customer service.
To apply, visit the job opportunities page on our website and fill out the online application form. You can also ask a manager for a paper application at your desired West Wind Drive-In location.
Movie Perks Loyalty Program FAQs
What is the Movie Perks loyalty program?
Movie Perks is our two-tiered loyalty program where members earn points and rewards for every dollar spent at any West Wind Drive-In or Santa Cruz Cinema location.
Movie Perks Points (Free Membership)
Enjoy rewards just for watching your favorite films:
– Earn 1 point per $1 spent on eligible purchases
– Redeem points for free movie tickets and other rewards
– Receive a free birthday reward
– Unlock exclusive member-only offers
– Free to join and no monthly fees
Movie Perks Points+ ($9.99/month)
Upgrade for premium benefits and even more savings:
– Earn 2 points per $1 spent
– Get 1 monthly movie credit (valid for any regular 2D ticket)
– Unused credits roll over and never expire while your membership is active
– Save 20% on concessions (some exclusions apply)
– Pay no online ticketing fees
– Upgrade to premium movie formats at West Wind Drive-In for a small fee
Join Movie Perks today and start earning rewards every time you visit the West Wind Drive-In or Santa Cruz Cinema!
What is the Movie Perks Points+ membership?
Movie Perks Points+ is the premium, paid membership tier of the Movie Perks loyalty program at West Wind Drive-In. Designed for frequent moviegoers, it offers premium rewards, ticket credits, and exclusive discounts.
For just $9.99/month, Movie Perks Points+ members enjoy:
– 1 free movie credit each month, valid for any regular 2D ticket
– Unused credits roll over and never expire while your membership stays active
– Earn 2 points per $1 spent on tickets and concessions
– 20% off concessions at every visit (some exclusions apply)
– No online ticketing fees when booking through our official app or website
– Includes all the perks of the free Movie Perks Points membership
Whether you go to the movies every week or just a few times a month, Points+ helps you save more and earn rewards faster at the West Wind Drive-In and Santa Cruz Cinema!
What is the monthly cost of a Movie Perks Points+ membership?
A Movie Perks Points+ membership costs $9.99 per month and includes ticket credits, double points, concession discounts, and more!
What is the difference between Movie Perks Points and Points+?
Movie Perks Points is a free membership where you earn 1 point per $1 spent and enjoy perks like birthday rewards and exclusive offers.
Movie Perks Points+ is the paid membership tier, costing $9.99 per month, which includes all the benefits of Points and double points per dollar spent, one free monthly movie credit, 20% off concessions, and no online ticketing fees.
Do I need to be a Movie Perks Points member before upgrading to Points+?
No! You do not need to sign up for the free Movie Perks Points membership first. You can join Movie Perks Points+ directly and start enjoying premium benefits like monthly movie credits, double points, and concession discounts right away.
How do I sign up for the Movie Perks program?
To join the Movie Perks loyalty program at West Wind Drive-In, visit the Movie Perks page on our website and click “Join Points” for the free membership or “Join Points+” for the premium tier. Then follow the simple sign-up steps to create your Movie Perks account and start earning points, rewards, and exclusive perks with every visit.
You can also sign up for Movie Perks by downloading the West Wind Drive-In mobile app.
How do I redeem Movie Perks points for rewards or free tickets?
To use your Movie Perks movie credit login to your account on the West Wind Drive-In website or mobile app, add your tickets and concessions to your order and you will have an option to apply your points at checkout. Scan your QR code in person when buying concessions or tickets at the theatre.
When does my Movie Perks membership begin?
Whether you join the free Movie Perks Points program or upgrade to Movie Perks Points+, your membership begins immediately!
You’ll start earning points and enjoying rewards right away with your first eligible purchase at West Wind Drive-In or Santa Cruz Cinema.
Is there a minimum enrollment period for Movie Perks memberships?
No! There is no minimum enrollment period for Movie Perks memberships. You can join and cancel your membership at any time without any long-term commitment or fees.
Can kids sign up for the Movie Perks program?
No, the Movie Perks loyalty program is only available to individuals 16 years of age or older. Guests must meet the minimum age requirement to create a Movie Perks account and access rewards, points, and member perks.
Is there a physical Movie Perks membership card?
No, there is no physical membership card for the Movie Perks program. All membership benefits, including points, rewards, and discounts, are accessible instantly through the West Wind Drive-In website and mobile app as soon as you join.
Can I have multiple Movie Perks accounts?
No, enrollment in the Movie Perks loyalty program is limited to one account per email address and phone number. This ensures each member receives accurate points, rewards, and exclusive benefits.
Is there a discount for adding family members to Movie Perks?
Movie Perks does not offer discounts or special pricing for adding family members. Each membership is individual, and family members must sign up separately to earn their own points and rewards.
How do I cancel my Movie Perks membership?
To cancel your Movie Perks membership at West Wind Drive-In:
– Movie Perks Points (Free Membership): Simply visit our unsubscribe page to opt out of the free loyalty program.
– Movie Perks Points+ (Paid Membership): Log in to your Movie Perks account on our website [link] and click “Cancel Subscription” under your account settings.
After cancellation:
– Any unused Movie Perks Points+ credits will remain valid for 12 months.
– All other Points+ benefits (like concession discounts and waived fees) will expire at the end of your current billing cycle.
We’re always here if you decide to rejoin and continue earning rewards!
Is the renewal of the Movie Perks Points+ membership automatic?
Yes! Your credit card on file will be charged the $9.99 membership fee every 30 days, based on your original signup date. You can view your upcoming billing date by logging into your Movie Perks account on the West Wind Drive-In website or mobile app.
Will I receive a notification before my Movie Perks membership renews or is charged?
No, Movie Perks memberships renew automatically, and you will not receive a renewal notification unless there is a change to the membership fee. Your credit card will be charged the regular rate on your renewal date, which you can view by logging into your Movie Perks account on the West Wind Drive-In website or mobile app.
How do I earn points with Movie Perks?
You earn Movie Perks points by purchasing tickets and concessions at any West Wind Drive-In location or the Santa Cruz Cinema. Points are automatically added when you use your account at checkout either online, in the app, or in person.
How do I use my Movie Perks movie credit to buy tickets?
To use your Movie Perks movie credit to buy tickets, log in to your Movie Perks account on the West Wind Drive-In website or mobile app. Select the movie and showtime you want, then your available movie credit (free ticket) will automatically appear as a payment option in the shopping cart. Redeem your credit to complete your ticket purchase.
Can I use Movie Perks points or credits to purchase advance tickets?
Yes! You can redeem your Movie Perks points or use your monthly Points+ movie credits to purchase advance tickets at the West Wind Drive-In. Reserve your seats ahead of time and enjoy the same great benefits, whether you’re booking for tonight or planning ahead.
Can I purchase tickets through third-party sites like Fandango or Atom Tickets with Movie Perks?
No, Movie Perks rewards, points, and member benefits are only available when you purchase tickets directly through the West Wind Drive-In website, the West Wind Drive-In mobile app, or at the box office. Third-party ticketing platforms do not support Movie Perks earnings or redemptions.
Are there blackout dates for Movie Perks rewards or discounts?
No blackout dates! Movie Perks rewards, discounts, and member benefits are valid every day the West Wind Drive-In is open. Enjoy year-round savings on tickets and concessions, including weekends and holidays, with your active Movie Perks membership.
Are there limits on how many rewards I can use per ticket purchase?
No! At the West Wind Drive-In, there is no limit to the number of Movie Perks rewards you can use on a single ticket purchase. Enjoy maximum savings and benefits with every visit.
What purchases are eligible for Movie Perks concession discounts?
Movie Perks concession discounts are valid on most in-theatre dining and snack purchases at the West Wind Drive-In, including popcorn, soft drinks, candy, and hot food items. Discounts do not apply to alcoholic beverages, dairy (where restricted by law), or select merchandise.
How do I use my 20% concession discount with Movie Perks Points+?
To redeem your 20% concession discount as a Movie Perks Points Plus member, simply show your Movie Perks QR code, available in the West Wind Drive-In app or in your online account, to the cashier at checkout. If you order through the app, the discount will apply automatically.
The 20 percent concession discount is available exclusively to Movie Perks Points Plus members and cannot be combined with other coupons or promotional offers.
Not a Points Plus member? You can still earn Movie Perks points on eligible concession purchases. Just scan your membership ID at checkout to collect points toward future rewards.
Can I still get my Movie Perks Points+ discount if I forget to scan my ID?
To receive your Movie Perks concession discount, you must scan your membership QR code at the time of purchase. Discounts cannot be applied after the purchase, so be sure to show your Movie Perks ID when ordering at the concession stand at the West Wind Drive-In.
Can I share my Movie Perks credits or rewards with other members?
Movie Perks credits and rewards are non-transferable between accounts. However, you can use your available movie credits to purchase regular 2D tickets for friends, family, or guests when booking through your Movie Perks account on the West Wind Drive-In website or mobile app.